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How to Work with Guests in Nifty (& Guest Permissions)

Nifty makes communicating, setting expectations, and sharing progress with your clients super easy.

Written by Team

The Guest role is built for clients, freelancers, and other external collaborators. Guests have fewer permissions than team members, but they can participate fully in a project without joining your team chat or counting toward your subscription.

You can fine-tune what Guests see by hiding Milestones and Tasks or creating Custom Roles.

Inviting a Guest

Guests are invited to individual projects, not to your workspace as a whole.

  1. Open the invite screen. From the project dropdown, select Manage Members or Invite Guests.

  2. Enter their details. Add the Guest's email address and, optionally, their name.

  3. Set the role. Choose Guest from the role dropdown.

  4. Send. Nifty emails the invitation directly to them.

Prefer to send it yourself? Generate an invitation link scoped to the Guest role for that project and share it however you like — handy for personalized outreach or inviting several people at once.

What Guests Can See and Do

Guests get a streamlined version built around the project they've been invited to.

Outside the project, Guests don't have access to

  • The Portfolio containing their project

  • Overviews

  • Workloads

  • All Tasks

  • Team-side emails

  • Direct messages (the Account Owner can turn these on)

Inside the project, Guests can't

  • Invite others to the project

  • Adjust Milestones

  • Delete tasks they didn't create

  • Assign or unassign tasks they didn't create

  • Create, delete, or edit Tags

  • Enable or disable project modules

What Guests can do

  • Complete tasks assigned to them or created by them

  • Comment on tasks

  • Take part in discussions

  • Create and upload documents and files

Account Owners can review the full permission breakdown under Workspace Settings → Members & Permissions → Custom Roles & Permissions.

Tips for Guest Collaboration

Guests tend to like Nifty because everything — timelines, tasks, conversations, and files — lives in one place. A few ways to make that land faster:

  • Start Zoom or Webex calls with clients straight from Project Discussions

  • Point Guests to the Home screen — it surfaces everything assigned to them in one view

  • Suggest the mobile app so they can review and respond on the go

  • Create a Guest Approval task status to automate approval handoffs. This is the approach used in the onboarding video below — feel free to share it when bringing Guests on

Make the Guest Experience Your Own with White Labeling

Guests are usually clients, and the invite email, login screen, and workspace they land on are often their first impression of how you work. A custom domain is included on the Business plan, and Nifty's White Label add-on takes it further by putting your brand — not Nifty's — across the rest of the experience.

The pieces that matter most when you're working with Guests:

  • Invitation and notification emails arrive from your own send address with your logo, so the invite you send in step 4 above looks like it came from you.

  • Your login page greets Guests with your logo and branding when they navigate to your workspace URL.

  • Brand colors and brand name replace Nifty's throughout the interface Guests see day to day.

  • A custom domain (CNAME) means Guests bookmark your URL instead of a Nifty one. See Setting up a Custom Domain.

  • Public share link customization carries your branding through to public progress roadmaps — useful for the clients who never sign in at all.

White Label is a paid add-on that the Workspace or Billing owner activates from Workspace Settings → Add-ons. Full setup steps, customization parameters, and pricing live in the White Labeling article.

Keeping Clients Updated Without a Sign-Up

Some clients would rather not create another account. They can still follow progress through Nifty's public progress roadmaps.

Don't have a Nifty account yet? Sign up for free!

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